Why should I book a trip through Southeast Aviation?

  • Every seat is a window seat
  • Land in Misty Fjords and get out for some once-in-a-lifetime photo opportunities
  • Tour with Ketchikan locals
  • Pick up available from the cruise ship dock, airport ferry or AMHS dock
  • Tour options for every budget and schedule
  • In-flight communication system with personal narration by your professional pilot
  • 100% refund if your tour is cancelled by Southeast Aviation due to inclement weather or your ship is late and we cannot reschedule
  • Within walking distance of the Ketchikan cruise ship dock

What kind of planes do you use?

We proudly operate a fleet of 2 six-passenger DeHavilland Beaver float planes. Each aircraft flies 6 adults, so each person has a window seat. Each seat is equipped with a unique in-flight push-to-talk communications system that allows you to have conversations with your pilot as we fly over some of the planet’s most fascinating landmarks.
Your safety is our Number 1 concern! So there may be times along the tour route when your pilot will not be able to talk with you as he will be focusing on flying and decision making. However you’ll still be able to use the push-to-talk system to talk to your friends, family and other passengers, while your pilot is busy piloting.

How can I book my flight?”

You can safely and securely book your flight online, by clicking here or by calling Southeast Aviation at 888.359.6478.
Booking is easy and quick either way!

What do the “passenger minimums” mean?

Due to the cost of operating floatplanes, we do have passenger minimums on some of our more specialized tours. We cannot book any of these flights unless the minimums are met.

If you would like to book one of these tours but do not have the minimum number of passengers, please contact us and we will do our best to assist you. Also, if you are a cruise ship passenger, we suggest posting within the cruise ship boards to find additional passengers to book a trip with you.

Can we bring children?

Absolutely yes. Children under 2 fly free but must fly as a lap child with lap belt around parent and child.

Can we book at the last minute?

Yes you can, if there is a flight available. Click the “Chat Live with Us Now” option in the bottom left of your screen to talk to us now about your flight. If you are in Ketchikan (or set to arrive soon), we will do our absolute best to get you onto a flightseeing trip, even if we help you book it through another company, we will take care of all the details.

To book your flight, call us at 888.359.6478, email us, find us at Booth #19 at the Ketchikan Visitors Bureau on the cruise ship dock, or stop by our offices at 1249 Tongass Avenue, click here to get directions.

What is your cancellation policy?

Southeast Aviation has a 14 day Cancellation Policy on all flightseeing tours and a 21 day cancellation policy on all bear tours.

If your tour is cancelled by Southeast Aviation due to inclement weather or your ship is late and we cannot reschedule your tour we will provide you a 100% refund.

This cancellation policy does not include the Anan Creek Tour or Group Tours.

If you have questions regarding our cancellation policy or have any other questions please email us or call us at 1.888.359.6478.

Will you customize a trip for me?

Yes we will! We pride ourselves on our service and our goal is always to provide you with lifelong memories. So, if you have a specific destination or itinerary in mind that you don’t see offered, let us know. We’ll create your custom dream tour. Call us directly at 888-359-6478 or fill in the form on this page and we’ll put together a quote for your customized Southeast Alaska flightseeing trip of a lifetime!

Why do you ask for my weight when I book a trip?

For safety reasons and to meet Federal Aviation Administration (FAA) guidelines, we must have a record the full weight and balance per aircraft. For this reason we record your weight before your flight. Please add 10 lbs per person as it required by the FAA.

Can we book a group?

Yes you definitely can book a group tour with Southeast Aviation. To book a group of more than 6 passengers, please contact us directly using the chat box in the bottom left of this page, emailing us at info@southeastaviation.com, calling us at 888-Fly-Misty (888-359-6478), or filling out the form on our Contact Us page.

Will we be able to talk to our pilot during the flight?

Yes, you will! Our pilots are extremely knowledgeable about the local area and the Misty Fjords.

Each seat is equipped with a unique in-flight push-to-talk communications system that allows you to have conversations with your pilot as we fly you over some of the planet’s most fascinating landmarks.

Your safety is our Number 1 concern, though, so there may be times along the tour route where your pilot will not be able to talk with you as he will be focused on flying and decision making, and busy communicating with flight service and many other pilots along the route. You’ll still be able to use the push-to-talk system to talk to your family, friends and other passengers while your pilot is busy piloting.

Will we see wildlife?

Since wildlife is wild, there are no guarantees, but we will tell you that the State of Alaska is known for it’s sheer beauty, remoteness, rugged terrain and wild animals. And our pilots are use to being on the lookout for bears, whales, seals, sea lions, mountain goats, deer, and eagles. So, they’ll let you know when they see something. The best way to make sure you see some of our amazing wildlife is to always keep your eyes open and focused on the landscape below!

I want to take other tours during my trip in Alaska, can you help me plan those?

Yes we can. We pride ourselves on our customer service, and we love to share everything that Southeast Alaska has to offer. We are also committed to our community. So we partner with many other businesses in Southeast Alaska to help our passengers book other tours or excursions. Fill out our contact form or call at 888-359-6478 to let us know how we can help you out.

What should we bring and wear?

Our best advice is to keep an eye on the Ketchikan weather and dress based on the forecast. Ketchikan is in the middle of the Tongass National Forest and is considered a Rainforest so our summer weather can easily range from wet and windy and overcast to calm and sunny. Also, temperatures can range from 50 degrees 70 degrees during the summer months. See the current Ketchikan weather at the bottom of this page.

We suggest dressing in layers because the weather can change while you’re out. And finally, remember to wear comfortable clothes and comfortable shoes to make getting on and off of the plane easier.

Can I bring my backpack?

Due to limited space and weight restrictions on our floatplanes, Southeast Aviation does not allow large bags or backpacks on our aircraft. We will secure your bag/backpack at our office, though, and will keep it safe during your flight.

Where do I meet you to be picked up?

Southeast Aviation customer service representatives are at Booth #19 at the Ketchikan Visitors Bureau on the cruise ship dock and we also have a representative at Berth 4 at our Red and Yellow Sales Hut.

If you have an issue or concern with getting picked up, just give us a call at 888-Fly-Misty or 888-359-6478

What will the weather be like?

Ketchikan is in the middle of a rainforest so our summer weather can easily range from rainy and overcast to calm and sunny. Also, temperatures can range from 50 degrees 70 degrees during the summer months. See the current Ketchikan weather and upcoming forecast at the bottom of this page.

Will we fly in the rain?

Yes, Ketchikan experiences approximately 160 inches of rain each year so our pilots are very experienced flying in the rain, and we do fly in the rain.

Will I get air sick?

If you are prone to motion sickness there is a good chance you may experience air sickness. Please click on this link for more information on how to prevent air/motion sickness.

Should I tip the pilot?

Our pilots endeavor to give you a safe, enjoyable experience and if you’d like to show your appreciate with a tip, you are more than welcome to tip the pilot, however it is not a requirement to tip the pilot.